Booking Conditions

Terms of Service

You hereby agree and acknowledge that you shall be bound by the following terms and conditions while availing the ‘Spiritual Journey’ Services offered by TYOGA, through its Platform defined below:

1. Spiritual Journey
The ‘Spiritual Journey’ services offered by TYOGA through its website/mobile application (“Platform”) includes all planned, standard and custom puja with travel arrangements made at the request of the Traveler with TYOGA. The same may be subject to modification/revision at the sole discretion of TYOGA.


You as a traveler with TYOGA programmes booked through various Platforms or through a registered travel agency, TYOGA will not be responsible

for any consequences or circumstances arising from the Spiritual Journey Programmes and services  which are not directly attributable to TYOGA, including but not limited to travel disruption, loss or damage of luggage, cancellation of the services offered etc.

2. Bookings:
Once you confirm and book the Spiritual Journey Programmes of your choice, TYOGA will send an e-mail confirming the same along with all the details you have shared at the time of making your booking. We strongly recommend that you check the information provided in the e-mail and request for any modifications if required within 2 days from the receipt of e-mail, post which your confirmation shall be deemed to be accepted.

3. Insurance:
By availing the Spiritual Journey Programmes, travel and stay at the retreat/s, you hereby voluntarily assume all risks involved in such travel, whether expected or unexpected. You acknowledge that you are aware of such risks, and are hereby advised to obtain appropriate insurance coverage against them. It will be your responsibility to ensure that you are adequately insured. TYOGA will not provide any insurance coverage as part of the Spiritual Journey Programmes availed by you.

4. Customers requiring Special Assistance:
You must inform for any special attention you may require during the Spiritual Journey at the time of booking the programme. TYOGA will make all reasonable efforts to accommodate your special needs, but is not responsible in the event it is unable to do so, nor is it responsible for any denial of services by any Third Party Service Provider(s) empaneled by TYOGA to render the Spiritual Journey Programme. For the purpose of this terms and conditions, a “Third Party Service Provider” shall mean such independent service providers empaneled or engaged by TYOGA for example: Religious Institutions, hospitality partners, tour operators, local tour guides, any pundits, taxi companies etc., to deliver the complete Spiritual Journey Programme as specified in the Platform. TYOGA shall not provide individual assistance to a traveler for walking, dining, getting on and off vehicles, or other personal needs. A qualified and physically abled companion must accompany such a traveler who need such assistance and must assume full responsibility for their well-being. The traveler will also need to bear the full cost and expense of such companion.

5. Terms and Conditions of Third-Party Service Providers:
You shall at all times adhere to the terms and conditions stipulated by Third Party Service Provider(s) while participating in the Spiritual Journey Programmes. You acknowledge that the TYOGA shall in no event be responsible for any consequences due to the actions of the Third Party Service Providers.

The data made available by the TYOGA about the services offered by the Third Party Service Providers is as provided by them. TYOGA is not liable in any manner whatsoever for any such representations. TYOGA is an independent contractor, and that there is no partnership, employee and/or agency relationship between the Third Party Service Providers and TYOGA. TYOGA is only providing a platform to the Third Party Service Providers to provide its services.

It is understood and accepted that the Third Party Service Providers are service providers/ suppliers of goods on their own right and that any contract to render service or supply goods is between the Third Party Service Providers and you. TYOGA is not liable in any manner for any failure on part of the Third Party Service Providers. TYOGA is only facilitating dissemination of information provided by the Third Party Service Providers.

TYOGA will not be responsible of any cancellation or rescheduling by the Third Party Service Providers. TYOGA  shall not be responsible or held liable for any such non-availability.

6. Force Majeure Events:
Please be aware that during your participation in the Spiritual Journey, certain risks and dangers may arise beyond that are beyond our control, including but not limited to change in the weather; vehicle failure; political unrest; acts of terrorism; and accident or illness in regions without adequate medical facilities. TYOGA and its affiliates will not have any liability in such cases but shall, however, use its best efforts to ensure that adequate measures are taken.
In the event the duration of the Spiritual Journey is reduced due to any such evert, TYOGA, at its sole discretion, may reimburse any money to you on a pro-rata basis. The amount to be reimbursed shall be determined by TYOGA management at its sole discretion.

7. Photographs and Videos:
The photographs and videos appearing on the Platform are only an indication of the Spiritual Journey Programme offered by TYOGA. However, the actual Spiritual Journey programme may vary on the basis of several factors that may not be in the direct control of TYOGA. Any pictures or videos taken by the TYOGA during your Spiritual Journey are owned and copyrighted by TYOGA. You hereby grant TYOGA a non-transferable, royalty free license to use your pictures and/or videos for publicity/advertisement purposes. The quality and number of pictures taken will vary depending on various factors including, environmental conditions, lighting, number of participants etc. TYOGA does not guarantee a photo album, or picture CD, for such event in which you participated.

8. Prohibited Activities:
During the entire Spiritual Journey, you shall strictly abide by the following rules:
(a) You will not consume any non-vegetarian food items; (b) You will not consume any alcoholic beverages; (c) You will not take part in any gambling activity; and (d) You will not conduct yourself in a manner which may hurt the religious sentiments of any other third party (for e.g. wearing inappropriate clothing, make any blasphemous statements etc.).

9. Payment Terms and Conditions:
You shall make the complete payment to TYOGA at the time of booking the Spiritual Journey Programme you are booking for. Please do note the fares for the Spiritual Journey Programmes at the time of booking is not final and is subject to change depending on any revisions made by any of the Third Party Service Providers. In such an event, you will be required to pay any additional amount/charges to TYOGA within 3 days of being made aware of such revision in the fees and costs. The details of the TYOGA’s bank account to which the amount will have to be transferred shall be indicated in the e-mail shared by TYOGA.

You will need to make all payments in advance for availing the Spiritual Journey Programme offered by TYOGA. You will not be allowed to make any part payment/payment in installments.
Note: Traveler will also need to pay any applicable taxes as per government standards, which will be specified in the Invoice raised such as GST etc. The traveler will also need to bear any card or bank transaction fees charged by the payment gateway provider or their transacting bank.

10. Cancellation Policy:
If due to any circumstances or personal reasons you have to cancel your Spiritual Journey, you must notify TYOGA of the same in writing. Cancellation charges will be effective from the date TYOGA receives such request in writing from the traveller booked. The cancellation charges shall be specific and based at the time of cancellation request is accepted by TYOGA..

11. Disclaimers by TYOGA:
TYOGA hereby disclaims the following to you:
(a) TYOGA shall act only in the capacity of an agent for all Third Party Service Providers and tickets issued by TYOGA on behalf of such Third Party Service Providers are subject to the terms and conditions of such Third Party Service Provider(s);

(b) TYOGA shall not be liable, either directly or indirectly, for any loss you face, either directly, or indirectly, due to the actions of any Third Party Service Providers. In such cases, your sole and exclusive legal remedy is to take appropriate legal action against such Third party Service Provider.

(c) All itineraries are sample itineraries, intended to give you an idea of the Spiritual Journey you are undertaking. Numerous factors such as weather, road conditions, logistics etc., and such other factors which are not in control of TYOGA may dictate changes to the itineraries either before or during the Spiritual Journey. TYOGA reserves the right to change any schedule in the itinerary in the interest of your safety, comfort and general well-being.

(d) TYOGA Spiritual Programmes are offered as a group travel of 12 persons. All travelers must be above the age of 16 years old. The Spiritual Journey will be operated only when all 12 bookings as travelers are confirmed, without any cancellation.

12. Limitation of Liability:
TYOGA will not be liable for any of the following events:
(a) Any hike in the fees prescribed by the Third Party Service Providers;

(b) Any loss that you face due to the actions of a Third Party Service Providers;

(c) Any loss/damage incurred by you as a result of an force majeure event.
To the fullest extent permitted under applicable law, the Company, its directors, officers and employees shall not be liable for any indirect, incidental, special, incidental, consequential or exemplary damages, including but not limited to, damages for loss of profits, goodwill, use, data or other intangible losses arising out of or in connection with the Spiritual Journey Programmes offered through the Platform. Without prejudice to the generality of the foregoing, the total liability of TYOGA to you for all liabilities arising out of you availing the Spiritual Journey Programme (wherein such loss or damages are solely attributable to TYOGA) be it in tort or contract/ breach of contract is limited to the value of the Spiritual Journey Programmes purchased by you.

13. Governing law and Jurisdiction:
This general terms and conditions will be governed by, and is to be construed and interpreted in accordance with the laws of India. You and TYOGA submit to the exclusive jurisdiction of the courts in Chidambaram, India to resolve any disputes arising between you and TYOGA.

14. General Terms and Conditions:
You hereby agree and acknowledge that, all other provisions of the General Terms and Conditions made available by TYOGA, not expressly modified or amended by this Spiritual Journey Terms and Conditions shall continue to remain in full force and effect. In case of any inconsistency between the terms of the Spiritual Journey Terms and Conditions and the General Terms and Conditions, to the extent of such inconsistency the Spiritual Journey Terms and Conditions shall prevail.

Prior to the commencement of your Spiritual Journey, you will need to accept the above mentioned terms and conditions. You may do the same by writing your acceptance to ‘apply@tyoga.org’.

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